You’re reserved. Here’s what happens next:
- Send your recent labs. Your care team texts you within 1 business day with a secure way to send them.
- Pick your visit time. Your provider reviews your labs before your 10-minute video visit, so the earliest slots are about 2 days out.
- If your provider approves, you get a link to start your membership, and medication ships within 48 hours.
- Within 1 business day your care team texts you your lab order and where to get your draw. Try to get it done within a couple of days (lab fees paid to the lab, at cost).
- Once your results are in, your provider reviews them and we text you a link to pick your 10-minute video visit. Timing depends on when you get your draw and the lab’s turnaround, usually a few days.
- If your provider approves, you get a link to start your membership, and medication ships within 48 hours.
Lab running late? No problem. You don’t book until your results are in, so there’s nothing to reschedule. Your reservation stays open for 60 days.
- Within 1 business day your care team texts you to collect recent labs or send your lab order (lab fees paid to the lab, at cost).
- Once your labs are in, your provider reviews them and you pick a time for your 10-minute video visit.
- If your provider approves, you get a link to start your membership, and medication ships within 48 hours.
Questions anytime? Chat with us.